Built by MIS, Inc. — small-business software since 1995
AI Agents &
Custom Software for Small Businesses
You’re spending hours every week on work AI could do in seconds. We build AI agents that take the busywork off your plate — so you reclaim your time and grow without hiring more people.
ANATOMY OF AN AI AGENT
01
Brain
The reasoning engine — the LLM at the core.
02
Prompt
Carefully crafted instructions for how it behaves.
03
Memory
Remembers context across tasks and conversations.
04
Knowledge
Trained on your business — docs, policies, products.
05
Tools
Takes real action — sends, books, updates. Not just chat.
Five parts, working together
= one AI agent that works for your business
Our AI Partners
Built on AI Tools you already trust
Open AI
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Perplexity
Webflow
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Gemini
AI Agents You Can Add to Your Business
Each one solves a specific small-business pain — and starts paying for itself the day you turn it on.
Proposal & Quote Agent
Hot leads cool down while you get a proposal over to them this week. This agent drafts a tailored proposal from your templates the moment a lead asks — so you respond in minutes, not days.
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Email Triage Agent
Your inbox eats two hours a day before you do real work. This agent sorts, summarizes, and drafts replies overnight — so you arrive to a clean inbox and 30-second decisions.
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Review & Reputation Agent
You earn 5-star moments daily but never ask for the review. This agent spots happy customers, asks at the right time, and routes any complaints to you privately — before they hit Google.
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Appointment Scheduling Agent
Booking a meeting takes six emails and three reschedules. This agent handles bookings, confirmations, reminders, and reschedules end-to-end — without your team touching a calendar.
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Knowledge Base Agent
Your team keeps Slack-pinging the same five people for the same answers. This agent reads your docs, SOPs, and policies — and answers in seconds, with the source cited.
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Invoice Follow-Up Agent
You're owed money but chasing it feels awkward. This agent sends polite, persistent reminders on a schedule, escalates when needed, and recovers cash without anyone making the uncomfortable phone call.
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Client Intake Agent
New clients get stuck in email purgatory before you can start work. This agent gathers their info, schedules the kickoff, and preps onboarding docs — so day one starts on day one.
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AI Website Chat Agent
Most website visitors leave without ever talking to you. This agent greets every one, answers their questions instantly, and books the qualified ones into your calendar — even at 2am.
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Lead Follow-Up Agent
Leads go cold because nobody has time to follow up five times. This agent sends the right email and SMS at the right time until the lead either books or opts out.
View Details →From “we should try AI” to a working agent in 3 steps.
We handle the AI engineering. You keep running your business.
Most agents go live in 1-2 weeks.
Connect your data
Your website, CRM, email, documents, and tools — we securely link the AI to the data it needs to do the job. Nothing leaves your control.
Train the AI agent
We teach the agent your tone, your processes, and your rules. Then we test it together until it sounds and acts like part of the team.
Automate tasks & responses
The agent goes to work — answering questions, sending follow-ups, updating systems. You get reports. We tune it as your business grows.
Beyond Off-the-Shelf
Off-the-shelf doesn’t fit? We build it from scratch.
Custom dashboards, client portals, AI-powered workflows — designed around how your business actually works, not how some SaaS vendor wishes it did.
Internal dashboards built around your KPIs
Client portals with secure document & project access
AI-powered workflows that connect your existing tools
Custom integrations between systems that don't talk
Software that fits the way your business actually works.
Every business has different workflows, risks, and customer expectations. We design AI agents and software around the reality of your operation.
Sales-driven service businesses
Fast lead response, qualification, scheduling, and quote follow-up for teams where speed decides revenue.
Multi-location service brands
Consistent booking, policy answers, customer follow-up, and review requests across teams, locations, and shifts.
Agencies and consultancies
Intake, proposals, invoice chasing, and handoff friction — tightened up without founders living in the inbox.
Home services and field teams
Missed calls, estimate follow-up, scheduling gaps, and review requests — handled without dispatch or office staff becoming the bottleneck.
Nonprofits and membership orgs
Member FAQs, event details, donation help, and volunteer signups — freeing tiny staffs to focus on the mission.
Healthcare practices
Appointment requests, insurance pre-questions, and policy lookups — handled before the front desk picks up.
Professional services firms
Initial intake, fee-range questions, and scheduling for lawyers, accountants, and consultants drowning in inbound.
Real estate brokerages
After-hours showing requests, listing FAQs, and qualified-buyer routing — without your agents tied to their phones.
What AI agents actually do once they’re running.
Three real-shape examples of typical outcomes. Yours will be specific to your business.
Automated lead follow-up for a real estate brokerage
An AI agent reaches every new website lead within 2 minutes, qualifies them with smart questions, and books showings directly into the agent's calendar — even on weekends.
More follow-up touches per lead
Increase in qualified showings booked
Automated lead follow-up for a real estate brokerage
An AI agent reaches every new website lead within 2 minutes, qualifies them with smart questions, and books showings directly into the agent's calendar — even on weekends.
More follow-up touches per lead
Increase in qualified showings booked
Automated lead follow-up for a real estate brokerage
An AI agent reaches every new website lead within 2 minutes, qualifies them with smart questions, and books showings directly into the agent's calendar — even on weekends.
More follow-up touches per lead
Increase in qualified showings booked
Illustrative example outcomes representative of typical implementations — your results will be specific to your business.
Most “AI consultants” started last quarter. We’ve been shipping since 1995.
Practical software for real small businesses. No slide decks, no hype, no PhD required to use what we build.
Years in business
Founded in 1995 in Albuquerque. We've helped small businesses navigate every major tech wave — from the early web to AI.
Webflow + AI expertise
A rare combination: we build modern, beautiful sites and the AI agents that live inside them — under one roof, one bill, one team.
Hype. Just practical work.
We don't sell vision decks. We deploy AI agents that handle real tasks on day one — and we're around to keep them running.
Real questions. Real answers. No hedging.
What it costs, how long it takes, whether your data is safe — what small business owners actually want to know before saying yes to AI.
An AI agent is software trained on your business that does specific work for you — like answering customer chats, following up on leads, or chasing unpaid invoices. Unlike a chatbot that just answers questions, an agent can take actions: book meetings, send emails, update your CRM, and hand off to humans when needed.
AI consulting usually delivers slide decks and recommendations. We deliver working AI agents — software that runs in your business, automates real tasks, and starts paying for itself within weeks. We're builders, not just advisors.
No. Our AI agents are designed for business owners and teams without coding skills. We handle the integration, training, and maintenance. You see the results in plain-language reports — what the agent did, how many tasks it handled, and where to step in.
Most agents are live in 2 to 4 weeks. Week one: we map your processes and gather content. Week two: we train and test. By week three or four, the agent is doing the work. Custom software takes longer — we'll give you a real timeline after the consult.
Pricing depends on the agent and complexity. Off-the-shelf agents start in the low four figures with a small monthly subscription. Custom AI software is project-based. You get a real number after a free 30-minute call — never a vague proposal.
Yes. Your data stays in your tools (CRM, email, docs). We use enterprise-grade AI providers (OpenAI, Anthropic, Google) under business agreements that prevent training on your data. We sign NDAs and follow the same security practices we've used for small businesses since 1995.
We build custom AI software all the time — internal dashboards, client portals, AI-powered workflows tailored to your specific processes. The conversation starts the same way: a free consultation to scope it.
Almost never. The pattern we see: agents take over the repetitive low-value work (FAQs, follow-ups, scheduling) so your people can do the high-value work that actually grows the business. Most clients hire less, not more.
We focus on small businesses across real estate, professional services (lawyers, accountants, consultants), nonprofits, healthcare practices, and trades. We've built software for small businesses since 1995 — those are the patterns we know best.
Book a free 30-minute consultation. We'll review your workflows, identify the highest-value automation, and tell you straight whether AI is the right move. No pitch deck, no pressure.
Still have questions?
We're here to help you!
Let’s find the one task AI can take off your plate.
Free 30-minute consultation. Tell us what's eating your week. We'll name the highest-value automation — or tell you straight if AI isn't the right move yet.